Outbound Essentials
Get started in Outbound with our selection of training materials and guides
- Agent Training 101
- Admin Training 101
- Essentials: Troubleshooting
- Essentials: Outbound & Flows FAQ
- Essentials: Glossary
- Essentials: Campaign Data Types
- Essentials: Lead Ownership and Leads Available to Dial
- Essentials: Dialer priority
- Essentials: DialBack Calls
- Essentials: Outbound API Documentation
- Essentials: Predictive Dialer 101
- Essentials: Contact Page Hot Keys
- Essentials: Statuses & KPIs
- Essentials: Agent Time Usage
- Essentials: Creating the Perfect Incoming Calls Flow
- Having sound issues?
- WebCallBack
- Setting up your SMTP account
- Essentials: Browser, OS & Network Requirements
- Integrating Outbound with your CRM